Call: 0800 8 20 20 700800 8 20 20 70

Terms and conditions




This terms of use (together with the documents referred to in it) tells you the terms

of use on which you may make use of our website (our site), whether as a guest or

a registered user. Use of our site includes accessing, browsing, or registering to use

our site.

Please read these terms of use carefully before you start to use our site, as these will

apply to your use of our site. We recommend that you print a copy of this for future


By using our site, you confirm that you accept these terms of use and that you agree

to comply with them.

If you do not agree to these terms of use, you must not use our site.


These terms of use refer to the following additional terms, which also apply to your

use of our site:

· Our Privacy Policy, which sets out

the terms on which we process any personal data we collect from you, or that

you provide to us. By using our site, you consent to such processing and you

warrant that all data provided by you is accurate.

· Our Acceptable Use Policy,

which sets out the permitted uses and prohibited uses of our site. When using

our site, you must comply with this Acceptable Use Policy.

· Our Cookie Policy, which sets out

information about the cookies on our site.

If you purchase a park home from us, separate terms and conditions of supply and

our park rules will apply to your agreement with us to site the park home. These are

available on request and will be provided to you before you purchase a park home

from us. is a site operated by Turners Parks Group Limited

(“We”). We are registered in England and Wales under company number 7844532.

Our registered office and main trading address is at Fordham Road, Newmarket,

Suffolk, CB8 7NR. Our VAT number is 127389686.

We are a limited company.


We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as

they are binding on you.


We may update our site from time to time, and may change the content at any time.

However, please note that any of the content on our site may be out of date at any

given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or



Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or

be uninterrupted. Access to our site is permitted on a temporary basis. We may

suspend, withdraw, discontinue or change all or any part of our site without notice.

We will not be liable to you if for any reason our site is unavailable at any time or for

any period.

You are responsible for making all arrangements necessary for you to have access to

our site.

You are also responsible for ensuring that all persons who access our site through

your internet connection are aware of these terms of use and other applicable terms

and conditions, and that they comply with them.


If you choose, or you are provided with, a user identification code, password or any

other piece of information as part of our security procedures, you must treat such

information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether

chosen by you or allocated by us, at any time, if in our reasonable opinion you have

failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification

code or password, you must promptly notify us at [email protected].


We are the owner or the licensee of all intellectual property rights in our site, and in

the material published on it. Those works are protected by copyright laws and

treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our

site for your personal use and you may draw the attention of others within your

organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off

or downloaded in any way, and you must not use any illustrations, photographs,

video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our

site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes

without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of

use, your right to use our site will cease immediately and you must, at our option,

return or destroy any copies of the materials you have made.


The content on our site is provided for general information only. It is not intended to

amount to advice on which you should rely. You must obtain professional or

specialist advice before taking, or refraining from, any action on the basis of the

content on our site.

Although we make reasonable efforts to update the information on our site, we make

no representations, warranties or guarantees, whether express or implied, that the

content on our site is accurate, complete or up-to-date.


Nothing in these terms of use excludes or limits our liability for death or personal

injury arising from our negligence, or our fraud or fraudulent misrepresentation, or

any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties,

representations or other terms which may apply to our site or any content on it,

whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort

(including negligence), breach of statutory duty, or otherwise, even if foreseeable,

arising under or in connection with:

· use of, or inability to use, our site; or

· use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

· loss of profits, sales, business, or revenue;

· business interruption;

· loss of anticipated savings;

· loss of business opportunity, goodwill or reputation; or

· any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic

and private use. You agree not to use our site for any commercial or business

purposes, and we have no liability to you for any loss of profit, loss of business,

business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-

service attack, or other technologically harmful material that may infect your

computer equipment, computer programs, data or other proprietary material due to

your use of our site or to your downloading of any content on it, or on any website

linked to it.

We assume no responsibility for the content of websites linked on our site. Such links

should not be interpreted as endorsement by us of those linked websites. We will not

be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result

of the supply of a park home to you, which will be set out in our Terms and

conditions of supply .


Whenever you make use of a feature that allows you to upload content to our site,

or to make contact with other users of our site, you must comply with the content

standards set out below and use our site only for lawful purposes. You may not use

our site:

· In any way that breaches any applicable local, national or international law or


· In any way that is unlawful or fraudulent, or has any unlawful or fraudulent

purpose or effect.

· For the purpose of harming or attempting to harm minors in any way.

· To send, knowingly receive, upload, download, use or re-use any material which

does not comply with these terms.

· To transmit, or procure the sending of, any unsolicited or unauthorised

advertising or promotional material or any other form of similar solicitation


· To knowingly transmit any data, send or upload any material that contains

viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware

or any other harmful programs or similar computer code designed to adversely

affect the operation of any computer software or hardware.

You also agree:

· Not to access without authority, interfere with, damage or disrupt:

 any part of our site;

 any equipment or network on which our site is stored;

 any software used in the provision of our site; or

 any equipment or network or software owned or used by any third party.

You warrant that any such contribution does comply with those standards, and you

will be liable to us and indemnify us for any breach of that warranty. If you are a

consumer user, this means you will be responsible for any loss or damage we suffer

as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-

proprietary. You retain all of your ownership rights in your content, but you are

required to grant us a limited licence to use, store and copy that content and to

distribute and make it available to third parties. The rights you license to us are

described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming

that any content posted or uploaded by you to our site constitutes a violation of their

intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of

any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion,

your post does not comply with the content standards set out above.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.


When you upload or post content to our site, you grant the following licenses:

 A perpetual, worldwide, non-exclusive, royalty-free, transferable and

assignable licence to Us, our affiliated companies, and necessary sublicensees

to use, copy, distribute, transmit, publicly display, publicly perform,

reproduce, edit, translate, and reformat your content; to publish your name

in connection with your content; and to sublicense such rights to third


 A perpetual, worldwide, non-exclusive, royalty-free, transferable and

assignable licence for third parties (for example, other users, our partners or

advertisers) to use the content for their purposes or in accordance with the

functionality of the site.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer

programmes and platform in order to access our site. You should use your own virus

protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic

bombs or other material which is malicious or technologically harmful. You must not

attempt to gain unauthorised access to our site, the server on which our site is

stored or any server, computer or database connected to our site. You must not

attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the

Computer Misuse Act 1990. We will report any such breach to the relevant law

enforcement authorities and we will co-operate with those authorities by disclosing

your identity to them. In the event of such a breach, your right to use our site will

cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal

and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association,

approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part

of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content

standards set out in our content standards above.

If you wish to make any use of content on our site other than that set out above,

please contact [email protected].


Where our site contains links to other sites and resources provided by third parties,

these links are provided for your information only.

We have no control over the contents of those sites or resources.


If you are a consumer, please note that these terms of use, its subject matter and its

formation, are governed by English law. You and we both agree to that the courts of

England and Wales will have non-exclusive jurisdiction. However, if you are a

resident of Northern Ireland you may also bring proceedings in Northern Ireland, and

if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and

any non-contractual disputes or claims) are governed by English law. We both agree

to the exclusive jurisdiction of the courts of England and Wales.


To contact us, please email [email protected].

Thank you for visiting our site.